PATIENT INFORMATION: COVID-19

The coronavirus pandemic has rearranged the way that we live and work. We have all had to become familiar with COVID-19. The symptoms of COVID -19 are:

  • – a fever (high temperature – 38 degrees Celsius or above),
  • – a cough – this can be any kind of cough, not just dry,
  • – shortness of breath or breathing difficulties.
  • – loss of taste or smell

If you have any of these symptoms, you should behave as if you have the virus, and contact your medical GP for further advice. Please inform us if you have any of these symptoms.

Two days before your appointment you will be called by a member of our reception team and asked a series of questions to ensure that you are not infectious at the moment. You will be asked the same questions when you arrive at the practice. This way we hope to screen for Covid to ensure your safety and the safety of our staff.

AT RISK

If you are in an AT RISK group, please make sure our staff know this so they may give you an appointment reserved especially for this group of people.
At-risk groups include people who:

  • are over 60, people over 70 are particularly vulnerable,
  • have a long-term medical condition – for example, heart disease, lung disease, diabetes, cancer, cerebrovascular disease, renal disease, liver disease or high blood pressure,
  • have a weak immune system
  • have a medical condition that can affect your breathing,
  • are residents of nursing homes and other long-stay settings,
  • are in specialist disability care and are over 50 years of age or have an underlying health problem

YOU ARE CONSIDERED OVER THE INFECTION IF:

  • you have had no fever for 5 days,
  • it has been 14 days since you first developed symptoms

BEFORE YOU COME TO THE SURGERY FOR YOUR APPOINTMENT

  • Make sure you leave enough time to get to the surgery as our appointments are carefully arranged to minimise contact with other patients and we need the full time assigned to treat you and disinfect the surgery.
  • Please use your bathroom at home and clean and brush your teeth and mouth thoroughly.
  • Remove all head and neck jewellery and piercings.
  • Leave bags phone etc at home if possible.
  • Please come alone if possible

WHEN YOU ARRIVE AT THE SURGERY
Please call the receptionist and if possible, remain in your own vehicle outside of the premises until called in;

  • Hand Hygiene is required upon entering the premises. Hand sanitiser/gel will be provided on entering the premises.
  • Cough and sneeze Etiquette is to be observed on the premises;
  • Social distancing is to be practised as much as possible on the premises.
  • Questions about COVID-19 will be repeated.
  • Your temperature will be taken.

There are policies and procedures in place to ensure your safety so please be reassured that we have taken every reasonable measure to reduce the risk of infection in accordance with the guidelines set out by the HSE and Dental Council of Ireland.